BigPond is an Australian email service provider which is a part of a company name Telstra. Telstra is Australia’s biggest and most reliable media and telecommunication company.
If you are a BigPond email user and somehow you don’t remember the username and the password of your BigPond account, then follow below-given steps to recover your username and the password of your BigPond email Account. You can call on BigPond customer support number if you aren’t able to understand the situation.
To recover the username
When you take a connection with BigPond, you register an alternate Email ID. That email ID is going to play an important role in username recovery.
- Launch the web browser and go to the login page of BigPond email.
- Click on forgot the username right below the password requiring field.
- Enter the registered alternate email ID. You will get a message on that email ID from BigPond.
- The username of your BigPond email account should be in that message.
To recover the password
If you have forgotten the password, you can’t really recover it but you can reset the password by following these steps:
- Open the web browser and go to the login page of BigPond.
- Click on forgot the password right below the password requiring field.
- Then two options will come in front of you. One is two choose the registered alternate email ID with your account and another is registered phone number.
- If you will choose the email address, BigPond will send a password reset link on your email address. Open that link and create a strong password.
- If you will choose the registered mobile number. Enter your date of birth and press Enter. You will get a verification code on that number.
- Enter that code in the required field and you will be redirected to the password reset page.
Create a strong password.After resetting the password. Once try to access your BigPond email account with that username and password. If you face problem in accessing in your BigPond email account then contact with BigPond customer support team.
Also Read: Bigpond Password Recovery
BigPond customer support service is a team of experts who have a lot of experience in providing the technical issue solution. These experts are 24X7 ready and available to help a BigPond email user if he is engaged in any technical issue with BigPond email.